COUNSELLING PLUS1

1. Our Core Commitment to Confidentiality

Counselling Plus1 ("we", "our", or "us") operates with the highest ethical regard for client confidentiality. Any information you share with us — whether via our website form, direct WhatsApp communications, or during coaching sessions — is treated as strictly private.

2. Data We Collect

We only collect information voluntarily provided by you to facilitate session scheduling:

• Full name
• Contact phone / WhatsApp number
• Email address
• Subject of your inquiry and brief message describing your consultation goals

We deliberately do not ask for or store sensitive clinical psychiatric records, national identity numbers, or financial account details on this public website.

3. Use of Information

Your submitted contact details are utilized exclusively to:

• Respond directly to your questions regarding our coaching services
• Coordinate appointment dates and session arrangements
• Transmit periodic reflective updates if you explicitly opted into our newsletter

We do not sell, lease, or distribute your personal details to any third-party marketing companies under any circumstances.

4. WhatsApp & Third-Party Platforms

When initiating contact via WhatsApp, interactions are subject to WhatsApp’s own end-to-end encryption and terms of service. We advise avoiding transmission of sensitive medical documentation over open channels.

5. Contact Us Regarding Your Data

If you have any questions regarding your data or wish to have your contact details erased from our administrative records, please reach out to: